Shipping & Delivery Policy
Last updated: 22 October 2026
Where we deliver
We deliver to all serviceable PIN codes across India through our courier partners.
When your order ships
Orders are packed and dispatched within 1–2 business days.
Delivery time
Delivery usually takes 3–7 business days after dispatch, depending on your location. Remote areas can take a little longer.
Delivery charges
- ₹99 per order.
- Free delivery on orders above ₹999.
The delivery charge is shown at checkout before you pay.
Cash on Delivery
Cash on Delivery is available at checkout. Please keep the order amount ready when the courier arrives.
Tracking your order
Once your order is dispatched, we'll share the tracking details on the phone number or email you gave at checkout.
Packaging
Every jar is sealed and packed with protective material to keep it safe in transit. If anything arrives damaged, see our Cancellation & Refund Policy.
Wrong address or delays
Please check your address and phone number at checkout. If a parcel comes back because the address was incorrect or nobody was available to receive it, re-delivery may be charged. Weather, strikes or courier disruptions can occasionally cause delays; if that happens, we'll keep you informed.
Questions? Contact us or email hello@soulandspice.com.